Who Can Bring A Complaint Before The Public Independent Conciliator?
Any service user who has sought the services of the Regional Assembly or City/Local Council, and has forwarded a petition of discrimination or injustice which has not been attended to.
However, the complainant:
- Must not have taken the matter before any court of law;
- Must have made an earlier appeal to the council concerned.
Procedure of making a complaint (offline).
By a simple petition in writing bearing the following information:
By a simple petition in writing bearing the following information:
- Full names, occupation and place of residence of the complainant;
- The name of the accused official or service within the Regional Assembly or Council Administrations;
- A clear statement of the facts that justify the complaint; The argument put forward;
- Where possible, any exhibits or evidence submitted to back the petition;
- Direct oral complaints may be admitted. In this case, minutes shall be taken down and signed by the complainant.
Make a complaint
Please be confident that whatever information you reveal here shall be used only for the purpose intended for and will be of top secrecy.
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